The happiness of our customers is extremely important to us. Most of DaJazzy's products are made-to-order. If you've received a flawed or damaged order, we are always willing to replace or refund it. If for any reason you are not happy with your purchase, you may return items postmarked within 14 calendar days of receipt for online store credit or refund to your original method of payment.
Please be informed that.
- All SALE ITEMS, FABRIC, and WALLPAPER are final sale and cannot be returned.
- Original shipping charges are non-refundable.
- Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached.
- We do not accept the exchange.
- First, please contact us at firstname.lastname@example.org to initiate a return or reimbursement request before mailing your package to us.
- For quicker processing, please include
- order number
- the information of the item(s) you would like to return along with a photo of the issue (if applicable), for quicker processing.
- We do not offer prepaid return labels
- Once we received your return request, we will email you further instructions on how to complete your return.
- You will need to choose the shipping service that’s most affordable or convenient for you.
- Please allow 2-4 business days to process the return once it’s received. You will be notified via email when the refund has been issued.
**Again, You have 14 days to let us know if there’s an issue. Check your order promptly after you receive it to avoid missing the window.**